Selection and Retention

Star Performance System™

The Star Performance System™ is based on the repeated studies that exceptional performance occurs when jobholders have workplace perceptions that are similar to the employer/benchmarker.

Use of the Star Performance System process increases the potential of hiring and placing the right person into the right job, working with the right leader in the right organizational culture.

  

The Star Performance System enables employers to:

  • Predict performance
  • Accelerate quality decision making
  • Integrate human resources
  • Vitalize productivity
  • Assure retention


The Star Performance System assists organizations in surfacing and utilizing information, which can unleash the natural capabilities of the people in the organization.

This is how the process works:

  • A four-part inventory is used to identify variance among four major work components: job or task requirements; work behavior; leadership style; and organizational culture.
     
  • The process begins with benchmarking each position. The leader or star performer of each position responds to the four-part Star Performance Inventory to record the expectations required of the job or task, work behavior, organizational culture and actual leadership style of the person supervising that position. The results presented in a Benchmark Report provide quantitative measurement of the specific expectations for the four work components, which result in 24 performance unit scores in six performance zones.
     
  • Candidates for a position or current employees respond to the four-part Star Performance Inventory to record their preferences for a job or task, leadership style, organizational culture, and their actual work behavior. The input is compared to the benchmark created for the specific position. The results presented in a Comparative Analysis Report provide quantitative measurement of their preferences against the specific expectations established by the benchmark for the four work components which result in 24 performance unit scores in six performance zones.